Wednesday, 16 October 2013

In the last 5 years, I have experienced a lot more about entrepreneurship and its lessons than I had anticipated and in this blog I will attempt to share the actual events of my journey as it is played out today.

I am a strong believer of the seven year cycle. Every seven years things change and looking back at my life from aged 0-7, nursery to primary 7, secondary school and university to that first job, it is not unfounded to suggest that life happens in a seven year cycle. This blog post focuses on the last seven years of my life and how certain events might change the next seven years to come.

Glasgow, Scotland 2007. I was a graduate developer caught up in the rat race, paddling that hamster wheel at full speed. The harder I worked and racked up more billable hours, the harder I was taxed. To what end? It was then that I asked a question that set me on a journey across the world, ending up in Kacyiru, Kigali, Rwanda in 2013. The question that haunted me during those nights and days and even a few Crimbos (Christmas Day and Boxing Day) was this: when should I go back to Uganda? You see, even after 8 years in the UK I still was not sure when the appropriate time would be.

After reading "Losing Your Virginity" by Sir Richard Branson, I decided to take a leap of faith and off I was to Kampala, my home city. I had dreams of starting a technology business, one that could grow and compete with the Oracle`s and SAP`s of this world. It might sound rather delusional but I could see it clearly in my mind: the happy customer walking out of my office block, smiling and tossing a bouquet of flowers in the air, the support teams` glass boards scribbled with algorithms, the on-call techies working late hours to solve client problems. The picture was clear, but I wasn't even partly prepared for the road that lay ahead of me. Nevertheless, I made the move armed with a Software Engineering degree, extreme enthusiasm, confidence and super naivety, although that last one on the list only became clear about a year ago.

It was December 31st 2008 and it seemed as though things could not get any better.
Coming to Uganda had been very refreshing: the cityscape had changed, the town was buzzing with ideas and I was graced with the familiar sound of the morning birds singing, a sound that I had listened to for the first 19 blissful years of my life.

After the New Year, it was time to get my hands dirty so I quickly made head way in the technology business circles, met a few like-minded business people and set up a venture with no business plan, financial plan or marketing strategy. I mean, confidence is capital, right? Wrong. Six months later, that business had dived into the ground faster than a diving seabird hunting for fish. I was not fazed; I knew it was going to take me a few attempts to get this right.

Everyday around me, I could see city hawkers selling nuts at the same spot and knew that business was working for them. If it wasn't, they would not return the next day. I decided to venture out of technology and look at other industries. I relentlessly pushed on, and began again with a food business. After a few meetings with some food entrepreneurs, we decided to re-invent the Ugandan lunch by adding Scottish Haggis onto a Uganda menu, create an online portfolio of all our menu and offer delivery services to client sites. It was a great idea, so much so that our company bagged a contract with an international telecoms company that had set up in Uganda. I could hardly contain my excitement.

Fast forward six months, I was banned from stepping foot on the company’s grounds and was not allowed to get within 100 meters of the company gate. It was that bad.

What happened was due to the lack of planning; our first months were heavily burdened with a demand that we could not satisfy, logistical problems, quality inconsistency and, worst of all, poor damage control with the client. They got so mad that when they fired us, we were escorted off the premises and I could not even pack my company tent and take it with me.

It was at this point that I asked myself whether I was the best chef in town anyway and the obvious answer provided the impetus to get out of the food business. I decided to join the oil and gas industry for a five month stint but, with no luck in this field either, I then moved to an import export business selling hands-free Bluetooth devices. How did this go? Yes, you guessed it: no happy ending here for me either!

Then I hit a niche market. Sexy lingerie for oversized women! It sounds funny but I was selling more lingerie in Kampala than I could find plus the confidence exuded by my oversized clients was very addictive and something I could feed off. Things were going well but, like before, I asked myself the question: am I the best “over-sized-lingerie-selling salesman” ever? With that answer I decided to close shop and stop for a second. At this point, I was running out of enthusiasm. I had spent my last ounce of confidence and I badly needed a positive gesture in business and life generally.

It wasn't long before my journey to the bottom began and all I can share with you is the interior design at the bottom of the pyramid. Most people consider it a dark place riddled with rats, garbage and lots of spiders, but I can tell you that it is the absolute opposite. Everything is normal, with laughter, family and friends but with a certain sense of limbo, that last dream state in inception and a place where the concept of time becomes blurry. It took an unfathomable amount of will power to get back out of that place and back to entrepreneurship and this time, I had to get it right. Searching deep into my Zen, I realized that technology is what truly excited me, memories of editing documents on word perfect 5.1, using spreadsheet in lotus 123, dbase and playing dos, mega drive and Atari games came flashing back as though to remind me that I had one last card. Afraid and beaten, I decided to give it another short. Besides, there was only one way to go from there: UP!

I met with a team of technology experts again and started my current company though this time, I was taking things more slowly. Finally, after two years, it seemed I was getting the hang of it: our client base was growing and progress and revenues were slow but increasing.

And then something happened. I met a professor from a world leading university in the US who was in Kampala recruiting brilliant minds to join their program. Totally uninterested, I engaged the professor who dropped words like ‘unlimited opportunity’, ‘limitless reach’, ‘word class Masters’, ‘state of the art technology’, ‘business leadership’ as well as a few other heavy hitters. I decided to ask only four very specific questions. Can I develop tools using the latest technologies that can complete my business` core product? Can I learn the necessary business language required to engage Silicon Valley venture capitalist and have them scrambling for my business? Can I attain the knowledge required to compete at an international stage? Can I afford your fees? All the answers were yes and I did not waste another minute.

Eight months later, I am a full-time student at Carnegie MellonUniversity in Rwanda and I can tell you that everything the professor said was true. I can now see that picture again, the happy customers tossing flowers in the air as they leave my office block. That picture is clearer and brighter now and only because the quality of education I am getting is truly world class. International organizations are not better than others only because they are bank rolled by some deep pocketed capitalist, but because they use business models that adapt to change.

If I listed all the things I learnt from the business strategy course here at Carnegie Mellon, I would need another post. When you are placed in an environment with over 100 years of history and whose notable alumni include personalities such as Vinod Khosla, Cofounder Sun Microsystems; John Nash, Nobel Laureate and subject of the Hollywood movie ‘A Beautiful Mind’; Yoshiaki Fujimori President and CEO of JS Group Corporation; Dina Dublon, CFO JP Morgan Chase (Retired); Andy Warhol, artist and pop culture icon, my own Hollywood icon Zachary Quinto, whom I loved from the ‘Heroes’ series, ‘Star Trek’ and many more, it is hard not to comprehend the plethora of opportunities that are available, especially after paying rent at the bottom of the pyramid. The best picture I can paint is similar to that ending in ‘Shawshank Redemption’; after crawling through a dark long pipe, here I stand with my hands wide open, soaking up the rain-drops of opportunity and wondering where the next seven years are going to take me. I cannot wait to see.....


56 comments:

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  2. Thanks for sharing bro. We could learn lot from each other and avoid time wasted reinventing wheels only if we all shared from our experiences. Thanks a lot bro!

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    1. Hey Jombwe, great to hear from you again. I am sure you relate with these sentiments very well and your welcome for the sharing. The story had to be told.

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  3. Great words of experiences and wisdom, waiting for your next company.

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  4. This is life boy.. usually there is no formula.. Am glad you seem to have found one! .. all the best

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    1. Donald, we have come this far and got to keep moving, though the oven is cooling

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  5. Slick Vic thanks for sharing your experiences it's not easy like we've always chatted. Many are in the same ditch or even worse what sets you apart is that u took the courage to come out and share I am indeed proud of you as your banker and friend let's keep that hope alive to steer through this storm

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  6. Am happy for you... Hustle on... I know you will be fine!!! This is a nice article. I would love for us to work together again one day and hopefully in this seven year cycle :-)

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  7. I Remember the IT company, the enthusiasm you had and the world changing attitude, we all have stories to tell, very pleased at how you have masterfully chronicled yours, it serves as a wake up call to many who have insistently ventured in slow businesses that yield no returns, let me re evaluate myself... Thanks Victor.

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    1. Much appreciated Kaka, we cannot be statistics, not us, and re-evaluate as many times as you can till we get it right.

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  8. You have touched somewhere really deep! Thank you for writing this Victor! Now i can deliver today with more confidence, that someone's life will be changed because of CMU-R.
    Regards

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  9. Amazing. I can't wait to see where your journey takes you next too. I certainly can relate to the limbo, beaten up state you speak of.

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    1. Thanks Kizi, i am glad you relate, we need to spread the word. There are lots of people at the bottom to scared to get back on their feet.

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  10. dude you do realize you could have written a book about this and had a best-seller on your hands....chapter 1 the Glazgee Exerience, chapter 2 the Love Street ensemble...

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    1. Sydney, that is in the pipeline, the 7-years in Scotland are indeed special and will get a deserved spotlight, no doubt

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  11. Hey vic, This is truly inspiring!!! got me asking myself a lot of questions!!! this is amazing, u write well u should also consider a career in journalism!
    Cheers to the next seven years! and goodluck with your course. Please keep writing this is fabulous. Barbs K.

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    1. Barbara, you never know, i shall keep that idea in mind but more importantly thank you

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  12. Interesting read and inspiration.To the next seven years, all the best. Lesson learnt is bounce back every time. But I thought Kardinal Official was you icon?

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    1. Haha Juuko,

      Cardinal was a phase at the bottom of the pyramid, looking for aliases is a common symptom but that stage is done now and yes, you have to bounce back every time, all the time.

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  13. Nice piece Victor. Good insight as well for all those that are contemplating making the leap into self-employment/business.All the best for the next 7!!

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    1. Cheers Andrew, remember the dreams from Glasgow? ohh, the good days

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  14. Vic, i know you experienced a lot more than what you just blogged to me. I can wait to follow what comes up in the next seven years.

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  15. If you can perceive it I believe that you can achieve it!
    I am happy to have featured In some of your epic real life movie[Journey]!
    Reading this brought back memories…and Wow! funny how you’ve ended back in Rwanda!
    I remember the high profile meetings in KGL as we pursued “the deal”.
    Keep on going Vic…the Limit is X.

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    1. Ike, u cannot believe how i am back to Kacyuri near Umubano Hotel, funny how the world works. But as you know, i shall keep soldering on

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  16. Very interesting read Victor! Having crossed paths in one of your trenches, i can't wait to see the next chapter of your life.

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    1. Yeah Jeff, i remember, cannot forget .Thanks

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  17. Quite inspirational Vic,i guess I need to take stock of my seven year cycle...

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    1. Goeffrey, i know its been a while since SMACK days but thanks for the support

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  18. Hi Victor, You look set up for success. Keep the hard work going..
    The hands that work are the ones that make mistakes.

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    1. Charles, i like that line about the hands and thank you for the encouragement. Victor

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  19. Haha..the lingerie story just cracked me up Victor.
    I'm looking forward to more posts as you pave the way for technologists like us contemplating the move home

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    1. Gali, the things we are doing to stay above water hey! At least we shall have good stories for our grand children some day. Thanks for the soul food as well.

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  20. Nice read Victor. I wish you all the best in the next pharse in your life. Great things are yet to come! You are already on your way to success.

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    1. Hi Sanyu, thank you very much for the encouragement, it really helps. Victor

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  21. Victor is for victory.my brother that was very articulate,inspiring ..., after the lingerie story, I feel confident enough to tell what I sold .

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    1. Hey Bonna, thank you very much for the feedback, and regardless of what you sold, it`s the experience that counts, so you do not have to feel anything less than confident. all the best.

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  22. Wow Victor, this game me goose bumps...very well articulated. We've had long chats in the past about some of your adventures but something tells me you really don't know a Red Indian (or Ugandan in this case!) until you've truly walked a mile in his shoes!

    Nothing beats real life experience, which is a key ingredient of true entrepreneurship - an attribute I believe flows in your blood. Keep up the faith and courage to continue knocking on those doors, breaking glass ceilings, challenging status-quos but above all, staying true to yourself and those dear to you and I'm confident there will be a fairytale end to your chronicles!

    Saying this though, we should catch up sometime soon so you can tell me all about Kigali!

    Rich Kazibwe

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    1. Richard, we shall catch up without a doubt, though another journey is just getting started, with access to worlds elite in finance and tech , i don't see how i can be held down this time....thanks for the words of encouragement.

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  23. Victor all grown up-))) words of wisdom we can all ponder upon. Many thanks!

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    1. Hey Viv, life moves too fast, can recall those days so vividly...

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    2. But then I had no doubt that u would turn into the fine young man u are-))

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  24. Great Article. I have learnt quite a bit. Hard work. Perseverance. Planning. Dreams. Passion. Thanks man.

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    1. Hey Kevin, thanks a lot, and a lot more learning ahead

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  25. interesting...... all along IT seemed your calling.... n i love the advertising bit for that university. Isaac Mpagi must be all smiles....

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    1. James, Isaac is smiling too, dont think we have seen you since school. Goodness

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  26. Nice. I should write one of these too. No point keeping all these experiences and lessons to myself. Roland

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    1. Hi Roland, that is the feeling that got me writing, keep it for who?

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  27. Wow! Truly an inspirational story, it tells of guts and true grit. You have a gift of story-telling, if the chance should present itself consider moonlighting as a motivational speaker. Thanks for sharing your experiences, I resonate with most of them in both past and present times.

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  28. Forgot to sign out.
    Mark Enabu

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    1. Mark, is the picture complete now??

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    2. Yup. Complete and clear as mud! Can't wait for thr next 7 years.

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